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How to close or reopen an additional mailbox in Telstra Mail?

Telstra Mail is among the most popular email services for a number of reasons. First of all, it’s very reliable, meaning that problems with it happen very rarely. Another reason why users love it is that Telstra provides them with all kinds of useful features and options. One of those is opening an additional mailbox.

As a Telstra customer, you have the possibility to add, not one, but as much as 14 additional mailboxes! For each of these mailboxes, you can use a separate email address. There are three types of email addresses at your disposal –,, or

If this sounds good to you, here’s how to open additional mailboxes in Telstra Mail:

  • Step 1 – Log into your Telstra Mail account by using your primary email address
  • Step 2 – Go to the My Services page
  • Step 3 - Additional Mailboxes
  • Step 4 – Select add to create an additional mailbox
  • Step 5 – Follow the on-screen instructions until the end of the setup

This is how you can create an additional mailbox in Telstra Mail, but what are you supposed to do if your goal is to close one? First of all, you should know that you can’t close your primary mailbox. You can only delete the additional mailboxes. Here is how that’s done:

  • Step 1 – Log into your Telstra Mail account
  • Step 2 – Open Additional Mailboxes on My Services page
  • Step 3 – Take a look at the list of additional mailboxes and find the one you want to close
  • Step 4 – Close the additional mailbox by clicking the icon in the Close/Re-open section

If you change your mind, you can reopen the closed additional mailbox by following the same steps. The only difference is that this time, you need to click on the Re-open icon.

If this sounds too complicated for you, there’s no need to lose your nerves. Instead, you can do all of this with the help of email experts. All you got to do is give a call to the Telstra support number Australia and follow their instructions.

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