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How To Change Your Username Or Email Password In Telstra (Bigpond) Mail?

Telstra Mail is thought to be one of the best email services in the world. It’s mainly because this service is very reliable. It almost never breaks, not to mention that the hackers stand no chance against Telstra’s protection wall. What this means is that your data is safe. You will be able to use this email service freely, for anything you want.

Although problems don’t happen on Telstra’s end, they can happen due to the user’s mistakes. One of the most-commonly reported problems is lost username or password. People forget their login credentials so often that BigPond email technical support decided to do something about it. They come up with a simple way of recovering username/password for Telstra users.

If you’re currently having problems accessing your Telstra Mail account, you can simply recover your password by following these steps:

  • Step 1 – Open your internet browser
  • Step 2 – Go to this page
  • Step 3 – Enter your email address or Telstra/BigPond ID
  • Step 4 – Enter your date of birth
  • Step 5 – Click Next
  • Step 6 – You will receive a temporary password in an SMS
  • Step 7 – Enter the temporary password from your mobile phone
  • Step 8 – Login to your Telstra Mail account

If you can’t remember your username, here’s what you need to do:

  • Step 1 – Open your browser
  • Step 2 – Open this page
  • Step 3 – Enter your Telstra/BigPond email address or mobile phone number
  • Step 4 – You will receive a message with your exact username on your email or phone

If you can’t remember both your username and your password, you will need help from technical support. In this case, you have two options before you. The first one is to get in touch with Bigpond email support via live chat. To contact them, click on this link!

The other problem-solving method is much more efficient – talking to the tech support on telephone! Simply give a call to the Bigpond customer support number Australia 1-800-921-785. After that, the friendly tech support agents will tell you everything you ought to know about retrieving a lost username/password. This way you can solve the problem in a matter of minutes.

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